Forrest Consulting conducted a Total Economic Impact™ (TEI) study on the potential return on investment (ROI) that companies can realise by choosing M-Files.
The aim of the study is to provide readers with a framework to evaluate the potential financial impact of M-Files on their organisations. To better understand the benefits, costs and risks of this investment, Forrester interviewed five decision-makers who have experience using M-Files. For the purpose of this study, Forrester aggregated the interviewees' experiences and combined the results into one composite organisation.
Content
Existing applications do not solve problems
Before using M-Files, the interviewees' organisations had legacy document and information management solutions and struggled with disorganised documents, locating and sharing documents, meeting high security and compliance standards, and establishing efficient documentation processes. Attempts to solve these problems with their legacy systems, a mix of smaller tools and ad hoc internal solutions were unsuccessful.
Organisations make big gains
After investing in M-Files, interviewees' organisations saw a significant increase in employee productivity, driven by the overall document and information management strategy. M-Files provided sophisticated workflows, facilitated collaboration, eliminated inefficiencies and automated processes.