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Too many information silos
Managing business information is more complex than ever. The amount of data is growing explosively and is often stored in different systems or spread across shared network drives and mailboxes, making it difficult to find and manage. Different interfaces slow down user adoption and reduce productivity.
In short, today's business information environment is chaotic, complex and requires a lot of IT resources. And the bigger the business, the worse it is.
Sounds familiar? Read on to learn more about how the new approach to information management solves these challenges.
Another ECM system is not the answer
Companies often already have multiple information management systems at their disposal. This can vary from shared network disks to fully-fledged ECM systems, such as OpenText or Documentum and new fileshare solutions, such as SharePoint, Box and Dropbox. Some are on-premise and some in the cloud. The bigger the business, the more complex it becomes. Adding another repository only makes it worse.
What if you can easily find the information you need about the various systems and repositories, while enriching and reusing the information without disrupting existing processes and systems?
Learn more about a new and progressive information approach.
Stimulate innovation while maximising existing IT investments
Choosing an information management (ECM) system is usually a top-down decision that requires change. Change is accompanied by resistance and inhibits innovation.
What if it would be possible to enable departments to enrich, reuse or combine information to meet specific information needs? In this way, Legal, Accountancy or HR can develop new initiatives without disrupting existing processes and systems.
No need to migrate (really)
One of the biggest stumbling blocks for the implementation of a new information management (ECM) system is data migration. How do you get all your existing data into the new system? It is difficult, time consuming and expensive.
What if you don't have to migrate anything at all?
Familiar user interface speeds up adoption
Traditional ECM has simply not met expectations. The perception is that it is complex and difficult to learn, and in most cases this is unfortunately true. With every new system there is a different interface to learn. So people start working around the system, which in turn creates more chaos. Wouldn't it be much better if the information stored in multiple systems could be accessed and managed with a single, integrated familiar and trusted interface? That's possible!
What versus where
ECM's old approach was based on where information was stored, in which folder, library or site. And with multiple systems, this problem becomes exponentially bigger. The new approach to information management is no longer based on the location of the information, but only on the context and relevance within which the information is needed. The new information management approach is dynamic and personalised; information is shown in different ways for different roles, teams and individuals. It is intuitive; everyone knows what they are doing.
Bridging the gap between core business systems and content
ECM systems have traditionally focused on managing documents and other content: contracts, quotations, invoices and so on, often referred to as "unstructured content". But also other core business systems (CRM, ERP, HR etc.) contain important information that is essential for managing documents and other content. The new approach to information management embraces all these core systems to create a 360 degree view of the information, so no matter which system you use, you'll always find what you're looking for.
The intelligent metadata layer
The new generation of information management (ECM) is much more than just a place for storing and processing information, it uses an open architecture (e.g. RESTFul API) that supports best-in-class analytics (BI), Natural Language Processing (NLP) and machine learning. A powerful new metadata-based approach creates an "Intelligent Metadata Layer" that unites multiple systems and repositories based on context, while keeping real content and data in place and avoiding disruption to existing systems and processes.
Information is classified and automatically organised and the system adapts more and more based on important statistics and user behaviour.
The new approach to information management is easy, dynamic and smart, and M-Files is leading the way! Sounds interesting right? Click below to request a live demo.
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