Gartner launches its 2017 Magic Quadrant for Content Services Platforms (CSP). For the second year in a row, Gartner gives M-Files the title of 'visionary'. This accolade comes in the midst of a major shift in the segment, according to Gartner:
"Content services platforms are the next stage of enterprise content management, representing a shift from self-contained systems and repositories to open services [...] This core is the basis of an integrated set of content-related services (and microservices), repositories and tools that can be easily extended and adapted. A CSP has the flexibility to support existing and emerging content use cases. It has its own repository but should also be able to integrate external repositories through connectors, APIs or packaged integrations. Today, many CSPs can be deployed on-premises, in the cloud or in hybrid architectures."
"Content Service Platforms are the next phase of enterprise content management, representing a shift from standalone systems and repositories to open services [...] This core forms the basis of an integrated set of content-related services (and microservices), repositories and tools that can be easily extended and adapted. A CSP has the flexibility to support existing and emerging developments of content use. It has its own repository, but must also be able to integrate external repositories via connectors, APIs or bundled integrations. Today, many CSPs can be deployed on-premise, in the cloud or in hybrid architectures."
To be recognised as a driver of new thinking about our market segment in recent years says a lot, but what is perhaps most interesting are Gartner analysts' statements about the M-Files approach.
A different - especially more intelligent - approach to managing information
The data that users in organisations and businesses have to work with doubles every 15 to 18 months. Initially, this means that users need to be able to find the exact documents, e-mails and video files they are looking for. On top of that, users need to be able to focus on information that matters only at that moment. In short, high relevance of information.
M-Files has developed technology to liberate organisations from an old-fashioned, static, hierarchical folder-oriented way of working that leads to information silos and creates barriers to productivity and user adoption. M-Files enables this liberation by applying metadata attributes to any document or piece of information, regardless of where that data resides - in a network file folder, in a cloud application, in the CRM, or in any other system or archive. In this way, M-Files manages information based on what it is and not where it is stored.
M-Files continues to gain appreciation for its location-independent approach that uses metadata to unify information across the enterprise based on context, not on the system or folder in which an information object is stored. M-Files does this by connecting to all data repositories in a way that does not interfere with the use of these systems. Instead of moving data from, say, a CRM system to M-Files, M-Files makes that information accessible only through a single UI. The management of this data with the CRM system can be left untouched by M-Files if desired.
Compared to other vendors using more traditional technology and architectures, M-Files achieves tremendous growth year-on-year due to its unique approach. Its relative growth is even greater than that of the market as a whole.
Download Gartner's full Magic Quadrant for free and read the analyses.
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