Every organisation is unique and has its own challenges, as we at GeOne have known for more than 20 years. As a Premium M-Files partner in the Netherlands, GeOne ensures maximum return on your M-Files investment. And that stands or falls with user adoption.
For organisations, choosing a software product often has a clear purpose. It is often about increasing efficiency, reducing errors, chances of failure and costs, more insight, mobile working and so on. With this objective, the management of an organisation enters the market, looking for a software product and, in doing so, the most suitable supplier.
Once a nice offer is found that fits well with demand, they start the project. The organisation's project team increasingly focuses on the details and elaboration of the objectives. Together with the supplier, they look for the right interpretation, design and implementation of the software product. Together, they finally arrive at a functional design, exactly as envisaged by the management.
Based on its interpretation of the functional design, the supplier translates it into a software setup and proudly delivers the system to the client.
... turns out the solution does not quite fit the needs after all
... users do not understand the solution, do not like how it works or do not see the added value of it
... even though the project team had come up with such a good functional design.
The result: a rigorous modification to the system, a substantially exceeded budget, dissatisfied users, no user adoption and, above all, no solution to the initial problem!
At GeOne, we use our own and unique Build & Play method, which allows clients to keep control of the project and costs, closely involves users and goes for 100% user adoption.
For a successful software implementation, we cut the set-up of the system into small and manageable pieces. This means that we work with prototypes. A prototype forms the set-up of the software around a specific and defined area (Build). That area then consists of a process, working method or procedure.
Users will directly test (Play) the prototype, how the software works and how to use it. We then collect important feedback that we reflect in the setup, configuration and approach. This creates an iterative process.
Through short iterations, we eventually improve and refine the functional design and set-up of the software. Until it is fully tailored to the user organisation, the way of working and meets the set objectives.
Think of it as building a new house. We do this room by room with great attention to detail and continuous adjustments from the client, so that in the end all the rooms and thus the whole house is realised to your liking.
Advantages Build & Play method
Your result is our passion
GeOne's certified business consultants enjoy listening to your needs and how you have designed your business processes, as they have enjoyed doing so more often. We employ only people who derive satisfaction from answering your business questions. We discuss and analyse your processes and know the lessons-learned, so we know how an M-Files implementation can make your organisation more efficient and agile, minimise errors and failure costs, provide intelligent insights and realise mobile working.