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Not only you satisfiedbut all M-Files users

Every organisation is unique and has its own challenges, as we at GeOne have known for more than 20 years. As a Premium M-Files partner in the Netherlands, GeOne ensures maximum return on your M-Files investment. And that stands or falls with user adoption.

Software implementationand where things often go wrong

For organisations, choosing a software product often has a clear purpose. It is often about increasing efficiency, reducing errors, chances of failure and costs, more insight, mobile working and so on. With this objective, the management of an organisation enters the market, looking for a software product and, in doing so, the most suitable supplier.

Once a nice offer is found that fits well with demand, they start the project. The organisation's project team increasingly focuses on the details and elaboration of the objectives. Together with the supplier, they look for the right interpretation, design and implementation of the software product. Together, they finally arrive at a functional design, exactly as envisaged by the management.

Based on its interpretation of the functional design, the supplier translates it into a software setup and proudly delivers the system to the client.

But then...

... turns out the solution does not quite fit the needs after all

... users do not understand the solution, do not like how it works or do not see the added value of it

... even though the project team had come up with such a good functional design.

The result: a rigorous modification to the system, a substantially exceeded budget, dissatisfied users, no user adoption and, above all, no solution to the initial problem!

BUILD & PLAY METHODminimise risk, increase returns

At GeOne, we use our own and unique Build & Play method, which allows clients to keep control of the project and costs, closely involves users and goes for 100% user adoption.


For a successful software implementation, we cut the set-up of the system into small and manageable pieces. This means that we work with prototypes. A prototype forms the set-up of the software around a specific and defined area (Build). That area then consists of a process, working method or procedure.


Users will directly test (Play) the prototype, how the software works and how to use it. We then collect important feedback that we reflect in the setup, configuration and approach. This creates an iterative process.


Through short iterations, we eventually improve and refine the functional design and set-up of the software. Until it is fully tailored to the user organisation, the way of working and meets the set objectives.

Think of it as building a new house. We do this room by room with great attention to detail and continuous adjustments from the client, so that in the end all the rooms and thus the whole house is realised to your liking.

Advantages Build & Play method

You are in the driverseat

Often, an organisation loses control from the moment software enters the implementation phase. Because the Build & Play method is a continuous iterative process, you can steer continuously. So no unexpected surprises and full control.

See what you get

Normally, you put a lot of time into the brief and then hope that the software supplier interprets and realises your brief correctly. With the Build & Play method, you continuously see small results, letting you know immediately whether we have gone the right way.

Seamless connection to processes

The software should adapt to your processes and not the other way around. Using the Build & Play method, we start working on each process or working method. This way, we ensure a seamless fit.

Support & adoption

In the Build & Play method, we put the user at the centre. His or her working method, role, responsibility and process are the guiding principles. Users are good at their job and not software specialists. User feedback is therefore crucial.

Your result is our passion

GeOne's certified business consultants enjoy listening to your needs and how you have designed your business processes, as they have enjoyed doing so more often. We employ only people who derive satisfaction from answering your business questions. We discuss and analyse your processes and know the lessons-learned, so we know how an M-Files implementation can make your organisation more efficient and agile, minimise errors and failure costs, provide intelligent insights and realise mobile working.

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