1 of the 4 jobs is one of a knowledge worker.
Who actually is the modern knowledge worker? Basically anyone who occasionally opens or saves a document.
Accountants, consultants, lawyers, engineers, marketers, architects, consultants, lawyers, scientists, etc.
For companies that rely on knowledge workers, productivity and employee experience are crucial for growth and profitability.
Although many business units have reaped the benefits of some form of digital transformation, the way knowledge workers interact with information often remains frustratingly manual...
Resolving this frustration not only helps retain top talent, but also enables knowledge workers to be more productive and can deliver important business results.
What are their 3 biggest challenges?
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Challenge 1: Finding information causes frustration and wastes valuable time
- Knowledge workers waste precious time every day searching for information
- Multiple document management systems complicate the process
- Storing documents requires decisions on archiving, locations and permissions
The solution: Automate the organisation of your documents and eliminate information chaos
- Simplify document archiving by automating decisions on naming, context and access rights
- Unify visibility of and access to corporate data by connecting to other repositories and systems
- Enterprise search and contextual views help knowledge workers find what they need instantly
Challenge 2: No growth due to slow and error-prone manual processes
- Processes from document creation to collaboration and approval are manual
- Reinventing the wheel hampers performance because mistakes are made and opportunities are missed
- Interacting with customers and other external stakeholders is cumbersome
The solution: automated workflows: improve process efficiency and accuracy
- Automate end-to-end document workflows to increase productivity
- Use templates, assignments and notifications to help and guide knowledge workers
- Integrate external cooperation as a natural part of your workflows
Challenge 3: Security and compliance measures rely too much on individuals
- Rules for opening and sharing documents are manually applied by individuals
- Compliance checks are based on manually following procedures and checklists
- Audit trails are broken down when systems or organisational boundaries are breached
The solution: reduce business risk: automate security and compliance
- Automate permissions by document type, customer, project or other business criteria
- Incorporate compliance checks as part of daily workflows with automated audit trails
- Store documents in a central access control point, regardless of access location
With the M-Files platform, knowledge workers can find information faster, work smarter and achieve more. M-Files features an innovative metadata-driven architecture, built-in workflow engine and advanced artificial intelligence. This allows companies to eliminate information chaos, improve process efficiency and automate security and compliance.