Over the past decade, almost all industries have changed and improved with the growth of artificial intelligence (AI). However, one area that has changed radically, but which many may not think about, is the document management ecosystem.

Information-rich tasks have benefited enormously from AI, especially in the areas of knowledge management, process management, security and compliance. All these applications enable employees to work smarter, not harder - freeing up their precious time so they can focus on innovative ideas and long-term goals. 

Finding information faster than ever before

Every day, organisations create and process huge amounts of information - therein lies the insight they need to better understand their market, better understand their customers and create more effective products and services. By ensuring that key personnel have access to the right data at the right time, AI support can mean the difference between success and failure.

An award-winning, AI-driven platform like M-Files is designed to enable organisations of all sizes to become more efficient and relieve employees of manual isolated tasks. It can help people save time finding the information they need, giving them more time to work, think and create with that information.

Encouraging cooperation and increasing safety

When data is split off and locked in one section, it cannot get into the hands of all people in the organisation who need data. It is essentially locked by the person who created it, inaccessible to those others who might also benefit from it. This is especially the case with things like reports, or information related to specific customers. Something valuable to the marketing department may also be important to the sales department, but the latter may not even know that information exists.

"If you don't know what kind of information you have, the only way to mitigate all the risks and make sure it is kept safe is to lock it all down," says Jayson deVries, senior product manager at M-Files.

"Of course, that is not conducive to knowledge sharing within an organisation," he adds. "So AI can help you understand what information needs data protection and what information can be shared with eligible groups."

Artificial intelligence at the core of the platform

Unlike other information management solutions on the market, AI is embedded in the core of M-Files and ubiquitous throughout the platform, including external repositories. M-Files' native AI capabilities enable better visibility, security and processing of information. Thanks to a self-learning mechanism integrated into all AI components, M-Files relieves users, as learning takes place behind the scenes without extensive manual time-consuming operations.

For more information on how M-Files' AI-driven platform can refine your workflows, please visit a schedule online demo or test this yourself by M-Files for downloading.