M-Files was founded 20 years ago with one simple idea: organise documents based on what they are, not where they are.
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A new foundation in document management
What if users save documents only once, but can find and organise them in different ways? This eliminates the need to search for the right folders and prevents users from forgetting where they have stored documents.
Another important discovery was that documents are always part of a process or context.
What if we could apply business processes to documents automatically?
This saves time, reduces manual effort and ensures companies remain compliant with rules and policies.
Today, these fundamental ideas remain at the heart of the platform. M-Files helps more than 5,000 customers in over 100 countries find information faster, work smarter and ensure security. Our founder remains actively involved in innovation and we are well positioned to deploy Generative AI (GenAI) to further support knowledge workers.
Difference with other platforms
Many vendors offer similar features on paper: document management, metadata and workflow management.
But M-Files is distinguished by an object-oriented information model that manages other business information in addition to documents. We integrate data from different systems, create relationships between documents and business objects and control processes in a single solution.
This approach is the perfect basis for Generative AI, which needs contextual data for relevant answers.
Automation of knowledge work
Most modern workers are becoming knowledge workers, and their work is increasingly dependent on collaboration and processing information. Much of this information requires strict governance. The rise of GenAI has changed the way companies automate documents and unstructured information. Customers want more than just document management and collaboration: they want to automate as much knowledge work as possible. This allows them to focus on important tasks without administrative burdens. We make this automation possible by using existing and new technologies.
Gartner recognises innovative approach
Gartner is a leading document management analyst. After a period of stagnation in the market, Gartner reintroduced the Magic Quadrant for Document Management. In this, M-Files was praised for execution capability and innovation. We achieved high scores for Product/Service, Customer Experience and Market Responsiveness. Our integrated AI capabilities were also recognised, positioning us as a leader in the Gartner Market Quadrant for Generative AI Knowledge Management.